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THE CBE GROUP, INC.

Company Details

Name: THE CBE GROUP, INC.
Legal type: Foreign Corporation
Status: Active
Standing: Good
Profit or Non-Profit: Profit
File Date: 27 Jan 2000 (25 years ago)
Authority Date: 27 Jan 2000 (25 years ago)
Last Annual Report: 16 May 2024 (10 months ago)
Organization Number: 0487830
Industry: Miscellaneous Services
Number of Employees: Small (0-19)
Principal Office: 1309 TECHNOLOGY PARKWAY, CEDAR FALLS, IA 50613
Place of Formation: IOWA

Registered Agent

Name Role
CORPORATION SERVICE COMPANY Registered Agent

President

Name Role
Erica A Parks President

Secretary

Name Role
Nick Michael Secretary

Treasurer

Name Role
Erica A Parks Treasurer

Director

Name Role
Thomas R Penaluna Director

Filings

Name File Date
Annual Report 2024-05-16
Annual Report 2023-06-09
Annual Report 2022-06-23
Annual Report 2021-05-20
Annual Report 2020-04-03
Annual Report 2019-05-30
Annual Report 2018-06-08
Annual Report 2017-04-07
Annual Report 2016-04-07
Registered Agent name/address change 2015-10-26

CFPB Complaint

Complaint Id Date Received Issue Product
5716956 2022-06-28 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2022-06-28
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-06-28
Consumer Consent Provided N/A
1464148 2015-07-13 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product I do not know
Date Received 2015-07-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-07-13
Complaint What Happened CBE group robo calling 5 times a day at all hours of the day and always just a recording can never actually communicate with a real person to tell the to stop calling. No idea who this company works for but it harassment plan and simple and I want them stopped
Consumer Consent Provided Consent provided
1351999 2015-04-29 Cont'd attempts collect debt not owed Debt collection
Issue Cont'd attempts collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt resulted from identity theft
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2015-04-29
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-04-29
Complaint What Happened A XXXX account was created in my name in XXXX of 2011, however, I could not have opened this account because I was under the age of XXXX at the time. XXXX has a debt in my name for {$430.00}, which will deny me military access if the debt is not paid or cleared. I have never had XXXX, my identity was stolen and used to purchase XXXX illegally in the name of a minor. In 2011, when the account was opened, I would 've been XXXX years of age. Let me add that the account is registered to XXXX XXXX XXXX, XXXX, Kentucky, XXXX. I have never lived at said address, XXXX XXXX lives at said address.
Consumer Consent Provided Consent provided
10693075 2024-11-05 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Telecommunications debt
Date Received 2024-11-05
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-11-05
Consumer Consent Provided Consent not provided
10140977 2024-09-16 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product I do not know
Date Received 2024-09-16
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-09-16
Complaint What Happened 1006.34 Notice for validation of debts Did not receive notices and do not know of these alleged debts ( a ) Validation information required. ( XXXX ) In general. Except as provided in paragraph ( a ) ( XXXX ) of this section, a debt collector must provide a consumer with the validation information required by paragraph ( c ) of this section either : ( i ) By sending the consumer a validation notice in the manner required by 1006.42 : ( A ) In the initial communication, as defined in paragraph ( b ) ( XXXX ) of this section; or ( B ) Within five days of that initial communication; or ( ii ) By providing the validation information orally in the initial communication. -- -- -- disputing the alleged debt -- ---
Consumer Consent Provided Consent provided
10758620 2024-11-11 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue You told them to stop contacting you, but they keep trying
Sub Product Telecommunications debt
Date Received 2024-11-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-11
Consumer Consent Provided Consent not provided
987621 2014-08-16 Cont'd attempts collect debt not owed Debt collection
Issue Cont'd attempts collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not mine
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2014-08-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-08-16
Consumer Consent Provided N/A
2603489 2017-08-14 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2017-08-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-08-14
Consumer Consent Provided Consent not provided
7522484 2023-09-09 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product I do not know
Date Received 2023-09-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-09-09
Complaint What Happened Several fraudulent debt collection accounts are being reported on my XXXX, XXXX and XXXX credit report. I have contacted these companies multiple times, sent in my identity theft report and they have yet to remove from my credit reports.
Consumer Consent Provided Consent provided
2483354 2017-05-12 Threatened to contact someone or share information improperly Debt collection
Tags Servicemember
Issue Threatened to contact someone or share information improperly
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Contacted your employer
Sub Product Federal student loan debt
Date Received 2017-05-12
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-05-12
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened I have been making payments in a " rehabilitation '' program for well over a year. I just found out that instead of being rehabilitated, I am still in default. I have attempted to contact them by phone and by email for over a week now and I have n't received any communication. No returned calls, no returned emails.
Consumer Consent Provided Consent provided
6630210 2023-02-28 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2023-02-28
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-03-28
Complaint What Happened I sold a XXXX XXXX on XXXX on XX/XX/2021. Order number XXXX. There was a claim filed by the user who stated they didn't receive the item on XX/XX/2021. A case was opened on XX/XX/XXXX by me and closed the same date. Case id number XXXX. I appealed the decision on XX/XX/2021 and the appeal was closed by XXXX. XXXX refunded the user and charged me with a debt of {$800.00}. They have banned my account and I have tried to appeal the decision showing them proof of messages I have had with the user and the address the supposed user wanted me to mail the item to. Now I am receiving calls daily multiple times a day from CBE Companies debt collection agency. It hasn't shown in my credit report and I haven't received anything in writing by the company. I want to dispute this debt because I was scammed by a XXXX user to send my item to the wrong address and XXXX is holding me accountable instead of the scammer.
Consumer Consent Provided Consent provided
3034475 2018-10-02 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2018-10-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-10-02
Complaint What Happened Cbe collection said I owed debt I paid with debit card over the phone in full Said they would remove it from my credit report from XXXX if I paid in full they had it taken off and put it right back on I have contact both XXXX and cbe collections and they blame One another I am trying to buy a house and the collection on my credit report is keeping me from it please help me Resolve it I have online recipe of payment. Thank you
Consumer Consent Provided Consent provided
5343860 2022-03-20 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2022-03-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-04-07
Complaint What Happened someone i NC used my ss # to open a cable service and now they say I owe them I've called and talked to them I've never lived in north Carolina
Consumer Consent Provided Consent provided
5958949 2022-09-07 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2022-09-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-09-07
Consumer Consent Provided Consent not provided
3209186 2019-04-11 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Other debt
Date Received 2019-04-11
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-04-11
Complaint What Happened CBE group is trying to collect a debt still that has already been paid. There phone number out of XXXX Tennessee XXXX keeps harrassing me by making at least 3 phone calls a day. I have already told them that I paid them and they will not listen all they do is hang up and call back again the next day 3 times. I have already complained to the Police about theiephone harrasement and the Police have even told them to quit calling me or they could be prosecuted they have ignored the orders of the police and continue to call. On XXXX XXXX I called the corporate number and the person I talked to said I owed nothing to them.
Consumer Consent Provided Consent provided
2779887 2018-01-12 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Other debt
Date Received 2018-01-12
Submitted Via Fax
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-01-19
Consumer Consent Provided N/A
3843019 2020-09-14 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2020-09-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-09-14
Consumer Consent Provided Consent not provided
458002 2013-07-15 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product I do not know
Date Received 2013-07-15
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed No
Date Sent To Company 2013-07-15
Consumer Consent Provided N/A
4347851 2021-05-03 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Other debt
Date Received 2021-05-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-05-04
Consumer Consent Provided Consent not provided
3937234 2020-11-04 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Medical debt
Date Received 2020-11-04
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-11-04
Complaint What Happened CBE Group is attempting to collect a debt that has already been closed and consider satisfied. This debt was collected by XXXX XXXX by XXXX XXXX XXXX. XXXX XXXX was unable to support the debt with proof. I sent them a letter demanding proof of debt, and they could not provide it and closed the account out and removed it from my credit. So, the creditor sent the debt to a new collection agency and is trying again to collect the debt.
Consumer Consent Provided Consent provided
2705217 2017-10-19 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Other debt
Date Received 2017-10-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-10-19
Complaint What Happened Hello. We were unaware that there was a debt with Cbe group as we never received a bill. Now it has shown up on the report. We have since made a payment on the account to avoid collections, but I am not even sure we really owe this bill as we cancelled services with them last year.
Consumer Consent Provided Consent provided
2609535 2017-08-20 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2017-08-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-08-20
Complaint What Happened I initiated a call to The CBE group on XX/XX/XXXX. I spoke with a supervisor named XXXX. I was inquiring about paying a collection account in the amount of {$210.00} that we had just learned about from XXXX. We learned of this account from a mortgage company that we are working with to purchase a home. I explained to XXXX that I was willing to pay the account off if it would be deleted from our credit report. I was very clear with her that our mortgage company said that our loan would not go through underwriting unless this collection account was deleted. The mortgage company said that the loan could not go through if the account just showed paid. I asked XXXX on at least 3 separate occasions during this call if she could assure me that it would be deleted if we paid the account. She said that it would be deleted. I paid the account, she gave me a confirmation number and confirmed my email address so she could send a receipt. After waiting for the receipt to show up and it never did, I called The CBE Group back on XX/XX/XXXX. I spoke to a man named XXXX XXXX. I explained the situation to him and told him that I had never received a receipt and that our mortgage company was also requesting a letter of deletion so they could process our loan. He informed me that they did not provide letters of deletion and that the only thing that they could do was update the account on the credit report to show as paid. I explained to him again that the mortgage could not go through underwriting if the account just showed paid, it had to be deleted. He said that they never deleted only updated accounts. I told him that XXXX had promised me that if I paid with a credit card by phone on the day that I called in, that it would be deleted but it might take up to 30 days to show up. He agreed to listen to the phone conversation because all calls are recorded. After listening to the phone conversation he said that he thought that the process was not explained to me correctly and offered to refund the payment that I had made. I told him that I did not want the money back that I just wanted the account deleted so we could buy our home. He said there was nothing he could do.
Consumer Consent Provided Consent provided
5796746 2022-07-21 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2022-07-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-07-21
Consumer Consent Provided Consent not provided
9028834 2024-05-16 Attempts to collect debt not owed Debt collection
Tags Servicemember
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2024-05-16
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-05-16
Complaint What Happened I filed a previous claim with the CFPB on XX/XX/2023 case # XXXX ( please refer to this for case notes ) against collections for XXXX XXXX XXXX XXXX XXXX XXXXXXXX a debt collection company that posted negative information on my credit reports regarding a bill that I do not owe. XXXXXXXX XXXX XXXXXXXX was sent by certified mail a debt validation letter and did not respond to my request and the the Federal Trade Commission was notified as well. The case was closed and removed from my credit reports. Now XXXX XXXX has a new attack dog by the name of the CBE Group, XXXX XXXX XXXX, XXXX XXXX, IA XXXX who posted negative information on my credit report and has NEVER notified me in any way that a debt is owed. All they did was slam it on my credit report. I humbly request that the CFPB investigate the highly unethical procedures of the the CBE group and their practices as I totally dispute and monies owed to them.
Consumer Consent Provided Consent provided
1198780 2015-01-19 Cont'd attempts collect debt not owed Debt collection
Issue Cont'd attempts collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not mine
Sub Product I do not know
Date Received 2015-01-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-01-19
Consumer Consent Provided N/A
6096613 2022-10-17 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Other debt
Date Received 2022-10-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-10-17
Consumer Consent Provided Consent not provided
2719357 2017-11-02 Communication tactics Debt collection
Tags Servicemember
Issue Communication tactics
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Called before 8am or after 9pm
Sub Product I do not know
Date Received 2017-11-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-11-02
Consumer Consent Provided Consent not provided
1309500 2015-03-31 Communication tactics Debt collection
Tags Older American
Issue Communication tactics
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product I do not know
Date Received 2015-03-31
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-03-31
Complaint What Happened I have been receiving about XXXX calls per day to my cell phone which is registered on both the Kentucky and national no call registries. When I answer the calls there is no one on the line. I have not been given the opportunity to talk with anyone. I have not been contacted by any business or company that I do business with declaring that I owe them anything. I just checked my credit report and there are no negatives on the report. I guard my credit by keeping all debts current. I am never late or delinquent when it comes to making payments. My credit score is always around XXXX. I am totally confident that I owe nothing to anyone and that there can not be a legitimate reason for CBE Group nor any other collector to be calling me.
Consumer Consent Provided Consent provided
2274478 2017-01-04 Cont'd attempts collect debt not owed Debt collection
Tags Servicemember
Issue Cont'd attempts collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not mine
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2017-01-04
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2017-01-04
Complaint What Happened CBE Group is still reporting unverified debt that is n't mine on XXXX and XXXX. They have not only changed the spelling of my first name that was spelled, XXXX, at first and gone back, I believe had it changed too XXXX. I have never been XXXX NOR XXXX XXXX! Have ask for verification of this alleged debt belongs too me, XXXX XXXX. And if so, send the orignal documents for XXXX XXXX and has yet to seek. They 're not only reporting a debt that is n't mine but also sold this alleged debt to another company but yet still reporting on my credit profile that they own this alleged debt.
Consumer Consent Provided Consent provided
5900516 2022-08-20 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt is not yours
Sub Product Other debt
Date Received 2022-08-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-09-14
Consumer Consent Provided Consent not provided
12002158 2025-02-09 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company The CBE Group, Inc.
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Telecommunications debt
Date Received 2025-02-09
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-02-09

Sources: Kentucky Secretary of State