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MOVEMENT MORTGAGE, LLC

Company Details

Name: MOVEMENT MORTGAGE, LLC
Legal type: Foreign Limited Liability Company
Status: Active
Standing: Good
Profit or Non-Profit: Profit
File Date: 09 Aug 2012 (13 years ago)
Organization Date: 07 Jul 2007 (18 years ago)
Authority Date: 09 Aug 2012 (13 years ago)
Last Annual Report: 28 Jun 2024 (10 months ago)
Organization Number: 0835487
Industry: Non-Depository Credit Institutions
Number of Employees: Small (0-19)
Principal Office: 8024 CALVIN HALL ROAD, INDIAN LAND, SC 29707
Place of Formation: DELAWARE

Member

Name Role
Harris Covenant, Inc. Member
Abram's Promise, Inc. Member

Registered Agent

Name Role
CORPORATION SERVICE COMPANY Registered Agent

Licenses

Department License Number License Type / Line of Authority Status Issue Date Effective Date Inactive Date Expiry Date Address
Department of Financial Institutions MC85066 Mortgage Company Current - Licensed - - - - 8024 Calvin Hall RoadIndian Land , SC 29707
Department of Financial Institutions MC361500 Mortgage Company Closed - Surrendered License - - - - 750 Old Hickory Blvd, Ste 1-140Brentwood , TN 37027
Department of Financial Institutions MC327985 Mortgage Company Closed - Surrendered License - - - - 10200 Forest Green Blvd., Ste. 112Louisville , KY 40223
Department of Financial Institutions MC96481 Mortgage Company Closed - Expired - - - - 10255 Kingston PikeKnoxville , TN 37922
Department of Financial Institutions MC91416 Mortgage Company Closed - Surrendered License - - - - 1911 Bardstown RdLouisville , KY 40205
Department of Financial Institutions MC375790 Mortgage Company Closed - Expired - - - - 3302 Alt 19 NorthPalm Harbor , FL 34683
Department of Financial Institutions MC370391 Mortgage Company Closed - Expired - - - - 2604 Cypress Ridge BlvdSuite 102Wesley Chapel , FL 33544
Department of Financial Institutions MC370292 Mortgage Company Closed - Surrendered License - - - - 1815 S. Osprey Ave.Sarasota , FL 34239
Department of Financial Institutions MC354673 Mortgage Company Closed - Expired - - - - 135 Goshen RoadSuite 112Rincon , GA 31326
Department of Financial Institutions MC320161 Mortgage Company Closed - Surrendered License - - - - 5141 Virginia Way, Ste 230Brentwood , TN 37027

Former Company Names

Name Action
New American Mortgage, LLC Old Name

Assumed Names

Name Status Expiration Date
MOVEMENT LENDING SERVICES Active 2027-01-31

Filings

Name File Date
Annual Report 2024-06-28
Annual Report 2023-06-09
Annual Report 2022-06-16
Name Renewal 2022-01-31
Annual Report 2021-06-10
Annual Report 2020-06-15
Annual Report 2019-06-25
Registered Agent name/address change 2018-11-14
Annual Report 2018-05-07
Annual Report 2017-05-19

CFPB Complaint

Complaint Id Date Received Issue Product
5852541 2022-08-08 Struggling to pay mortgage Mortgage
Issue Struggling to pay mortgage
Timely Yes
Company Movement Mortgage LLC
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2022-08-08
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-08-08
Complaint What Happened I am filing a complaint against Movement Mortgage for the financial situation outside of my control. I had a change in employment status at my previous employer at the end of last year. On XX/XX/XXXX, I attempted to work with Movement by requesting for temporary forbearance for 3 months in accordance to the Cares Act mortgage forbearance program. At the time, I recently secured employment and would start within 2 weeks. I was pushed away from this option by customer services reps in the loss mitigation department, via refusing to discuss the option and instead sent a form in the mail that required me to fill out personal information to evaluate the " assistance '' they would offer me. This was initiated by the loss mitigation support via email correspondence. This lead ultimately to a discussion on XX/XX/XXXX with another customer representative claiming that I need to pay the full amount {$6200.00}. They refused to accept anything less and refused to offer the forbearance as mentioned earlier. I withdrew most of the fund in my XXXX with previous employer to bring the account current status.I sent a check in the amount of {$6300.00} to their XXXX XXXX XXXX XXXX, GA that day. I request that their loss mitigation support to inform me of the arrival of the check. I heard nothing else from that agent. I was told by the agent that each month the balance would continue to increase and if the current balance amount was received by end of the month any checks wouldn't be accepted. This deeply bothered me as I simply desired for movement mortgage to get the account paid up as soon as I possible could. On the XX/XX/31, I called to make a phone payment in lieu with check in the mail. I informed the agent to simply return the check to me since they have done this to me in the past. I was told this was Ok and they comply with this request. On XXXX & XXXX noticed on my XXXX checking account that the check was cashed anyway and phone payment in the amount of {$6200.00}. This over drafted my account by {$6000.00}. I called their customer support on XXXX to resolve this. I told them that due to their actions, I don't have the funds to cover my weekly living expenses ( i.e. food, other bills ). I was told that they will send a refund check minus XXXX 's payment of {$1400.00} for the amount of approximately {$4800.00}. However to date, I have received no such check in the mail. I called XX/XX/XXXX to make XXXX 's payment and I was informed that the account is still showing approximately {$7000.00} balance which includes XXXX 's mortgage balance. I requested that since I haven't received the check via mail can they simply apply it to the balance. Over the course of most of the last 4 weeks, I have been on a phone call at least once a week with various agents that have attempted to resolve the issue on their reporting.
Consumer Consent Provided Consent provided
11089981 2024-12-09 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company Movement Mortgage LLC
Product Mortgage
Sub Issue Payment process
Sub Product FHA mortgage
Date Received 2024-12-09
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-09
Consumer Consent Provided N/A
2710169 2017-10-23 Applying for a mortgage or refinancing an existing mortgage Mortgage
Issue Applying for a mortgage or refinancing an existing mortgage
Timely Yes
Company Movement Mortgage LLC
Product Mortgage
Sub Product FHA mortgage
Date Received 2017-10-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-10-23
Complaint What Happened On XXXX XXXX I applied for a home mortgage. I contacted Movement MortagXXXX online and submitted all documents needed with XXXX XXXX. I received a Commitment Letter saying I was pre approved for a $ XXXX loan with FHA XXXX XXXX down. I was excited and went looking for a house. XXXX said he wanted to submit it to the board to make sure it was all going to be good. He came back asked for a few more things, was all good. I put a offer in on a house, put money down, was very excited. Then he called said He could n't use my child support, which was a large part of my income. This was not hidden, So then he said if you pay off your XXXX XXXX loan, I can still get you to budget. I was like how can I come up with another XXXX XXXX... My boyfriend went out got money to pay it off, was a stressful few days to figure that out. I was at bank depositing money get a call from XXXX XXXX, sorry your loan is no longer approved even if you paid the loan off. I paid off all credit cards, only thing left was my car payment. I was so upset and embarrassed. My heart was already with this house. I put money down and paid for a appraisal. I did fight to get those back, but never wanted to be in that spot, that 's why I got a pre-approval letter. I have been so upset and stressed over this, and do n't think this should be right! I told everything up front. I am a single mom and just wanted better for us. The sad thing is I pay more in rent than my payment would of been! I have been my job for almost XXXX and lived in same place XXXX. Just sad a mortgage can do this! So I do n't recommend MOVEMENT MORTGAGE. IF any documents are needed I can provide, I KEEP EVERYTHING.
Consumer Consent Provided Consent provided
3376730 2019-09-17 Closing on a mortgage Mortgage
Issue Closing on a mortgage
Timely Yes
Company Movement Mortgage LLC
Product Mortgage
Sub Product Other type of mortgage
Date Received 2019-09-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-09-17
Complaint What Happened I am hoping to sell my home and buy a new one. I have a buyer, and we are both clear to close on our loans. However, the buyer of my home can not close on mine until her buyers close ( a long chain ). They are using Movement Mortgage. As of now, it has been over 80 days that the loan has been processing. Last week, we were told that they were clear to close. We then found out that the loan officer at Movement Mortgage was not honest with us, and that they were not clear. Since then, there has been little to no communication with anyone about why the loan is sitting there- not being declined or closing. We were told again that it would close today, but it hasn't happened. At this point, it is affecting my ( and everyone else in the chain ) ability to sell my home and close on my new home. The lack of communication is unacceptable and I have no idea what the next steps are if we can't get an answer one way or another from Movement Mortgage. I would just like a resolution to this problem.
Consumer Consent Provided Consent provided
7411093 2023-08-16 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company Movement Mortgage LLC
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2023-08-16
Submitted Via Referral
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-08-16
Consumer Consent Provided N/A
5917530 2022-08-25 Closing on a mortgage Mortgage
Tags Servicemember
Issue Closing on a mortgage
Timely Yes
Company Movement Mortgage LLC
Product Mortgage
Sub Product FHA mortgage
Date Received 2022-08-25
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-08-25
Complaint What Happened Movement Mortgage is withholding my escrow closeout payment. They have 30 days to send this refund. I am now at 90 days of waiting. They state they sent 2 checks that were never received at a verified address. I then made arrangements for a direct deposit that was also never received. I then made the same arrangement again and have not gotten my refund. We did not use them for our current home purchase. I now believe they are intentionally withholding this refund.
Consumer Consent Provided Consent provided

Court Cases

Docket Number Nature of Suit Filing Date Disposition
1800001 Americans with Disabilities Act - Employment 2018-01-02 settled
Circuit Sixth Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress no court action
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 5
Filing Date 2018-01-02
Termination Date 2018-02-01
Date Issue Joined 2018-01-31
Section 1210
Sub Section 1
Status Terminated

Parties
Name CENTURY MORTGAGE COMPANY
Role Plaintiff
Name BOULTON
Role Plaintiff
Name BAPTIST HEALTHCARE SYSTEM, INC.
Role Defendant
Name NOLIN,
Role Defendant
Name CENTURY MORTGAGE COMPANY
Role Plaintiff
Name MOVEMENT MORTGAGE, LLC
Role Defendant

Related by officers

No related officers

Related by address

No related companies by address

Sources: Kentucky Secretary of State

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