|
12265765
|
2025-02-27
|
Closing your account
|
Credit card
|
|
| Issue |
Closing your account
|
| Timely |
Yes
|
| Company |
UMB FINANCIAL CORPORATION
|
| Product |
Credit card
|
| Sub Issue |
Can't close your account
|
| Sub Product |
Store credit card
|
| Date Received |
2025-02-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-27
|
|
|
10318685
|
2024-10-03
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
UMB FINANCIAL CORPORATION
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-10-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-04
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7976983
|
2023-12-10
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
UMB FINANCIAL CORPORATION
|
| Product |
Checking or savings account
|
| Sub Issue |
Deposits and withdrawals
|
| Sub Product |
Checking account
|
| Date Received |
2023-12-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-10
|
| Complaint What Happened |
On XX/XX/2023 I put in a request to withdraw my available balance at the time to my linked checking account. It has been sitting in Pending status since XX/XX/2023.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3645751
|
2020-05-11
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
| Issue |
Problem with a lender or other company charging your account
|
| Timely |
Yes
|
| Company |
UMB FINANCIAL CORPORATION
|
| Product |
Checking or savings account
|
| Sub Issue |
Transaction was not authorized
|
| Sub Product |
Other banking product or service
|
| Date Received |
2020-05-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-05-11
|
| Complaint What Happened |
After ordering from XXXX they suspended my account. They sent me this info in an email that you can not reply back to.
Routing : XXXX Business Account Name : XXXX XXXX XXXX Account Number : XXXX Address : XXXX XXXX XXXX XXXX, KY XXXX Account Phone : XXXX EIN : XXXX The funds were taken from my business account and I never received any of the items I purchased. I called XXXX and they told me I had a negative remark on my drivers license from an account with UMB Bank. My drivers license is from the state of Kentucky and the number is XXXX. Upon hearing this I call UMB Bank because I have never had an account with them. They pull up all of the info and tell me they dont show anything. I want to know wh is lying and has fraud been committed against me?
|
| Consumer Consent Provided |
Consent provided
|
|
|
9722944
|
2024-08-06
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
| Issue |
Problem with a lender or other company charging your account
|
| Timely |
Yes
|
| Company |
UMB FINANCIAL CORPORATION
|
| Product |
Checking or savings account
|
| Sub Issue |
Transaction was not authorized
|
| Sub Product |
Other banking product or service
|
| Date Received |
2024-08-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-08-06
|
| Complaint What Happened |
We have an XXXX with UMB.over $ XXXX was fraudulently spent at XXXX XXXX in odd increments of like XXXX over and over again in an obvious fraud manner until they cleaned out the account, UMB changed their statement mailing frequency to quarterly, so as this started in early XX/XX/year>, we didnt catch it til they mailed the statement in early XXXXwe immediately called them and claimed the fraudulent activitythey said they would immediately get back to usthey did notthis pattern has happened almost every week, no one gets back to us.
|
| Consumer Consent Provided |
Consent provided
|
|
|
9447458
|
2024-07-06
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
UMB FINANCIAL CORPORATION
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Personal information incorrect
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-07-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-07-06
|
| Complaint What Happened |
XXXX, has several names listed that are not me, will not remove them, also vehicles I have never owned and will not update info, they told me to delete it, so I did. Also I obtained a credit Card with XXXX XXXX thru XXXX XXXX XXXX, always made my payments on time, in XXXX I tried to login to my online account to make the payment, said my account didnt exist, I called XXXX XXXX XXXX XXXX they said they didnt know and they didnt handle it anymore, I called XXXX XXXX they said they dont know who to contact, they sold it to another company, never informed me of this until Late XXXX when I finally received a letter, I called and paid all past due and current balances, however they put against my credit, which was totally unfair, and now my XXXX card cancelled my card, due to UMB Bank putting against my credit, not fair to me at all, since I was never late on any of my payments, but tried to make the payment, but didnt know where or who to pay. I feel they ruined my credit and didnt bother to reach out to me, said they left several messages on my phone but I didnt get any messages, I did pay it once I received a letter from them, 3 months later. What a horrible way to do business, mostly due to XXXX XXXX switching companies without my knowledge. Please have them remove all negative activity on my account.
Thank you
|
| Consumer Consent Provided |
Consent provided
|
|
